241 lines
7.6 KiB
JSON
241 lines
7.6 KiB
JSON
{
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"description": "Exemplos de payloads recebidos via webhook do WhatsApp Cloud API.",
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"payloads": {
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"text_message": {
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"description": "Mensagem de texto simples recebida",
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"payload": {
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"object": "whatsapp_business_account",
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"entry": [{
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"id": "WABA_ID",
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"changes": [{
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"value": {
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"messaging_product": "whatsapp",
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"metadata": {
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"display_phone_number": "5511999999999",
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"phone_number_id": "PHONE_NUMBER_ID"
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},
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"contacts": [{
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"profile": { "name": "João Silva" },
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"wa_id": "5511888888888"
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}],
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"messages": [{
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"from": "5511888888888",
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"id": "wamid.HBgNNTUxMTk5MDAwMDAwMBUCABEYEjQ2...",
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"timestamp": "1709251200",
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"type": "text",
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"text": { "body": "Olá, preciso de ajuda com meu pedido" }
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}]
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},
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"field": "messages"
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}]
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}]
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}
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},
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"image_message": {
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"description": "Mensagem com imagem recebida",
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"payload": {
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"object": "whatsapp_business_account",
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"entry": [{
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"id": "WABA_ID",
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"changes": [{
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"value": {
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"messaging_product": "whatsapp",
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"metadata": {
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"display_phone_number": "5511999999999",
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"phone_number_id": "PHONE_NUMBER_ID"
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},
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"contacts": [{
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"profile": { "name": "Maria Santos" },
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"wa_id": "5511777777777"
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}],
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"messages": [{
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"from": "5511777777777",
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"id": "wamid.HBgNNTUxMTk5MDAwMDAwMBUCABEYEjQ3...",
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"timestamp": "1709251300",
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"type": "image",
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"image": {
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"caption": "Foto do produto com defeito",
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"mime_type": "image/jpeg",
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"sha256": "abc123def456...",
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"id": "MEDIA_ID_123"
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}
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}]
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},
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"field": "messages"
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}]
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}]
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}
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},
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"button_reply": {
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"description": "Resposta de botao interativo",
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"payload": {
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"object": "whatsapp_business_account",
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"entry": [{
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"id": "WABA_ID",
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"changes": [{
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"value": {
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"messaging_product": "whatsapp",
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"metadata": {
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"display_phone_number": "5511999999999",
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"phone_number_id": "PHONE_NUMBER_ID"
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},
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"contacts": [{
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"profile": { "name": "Carlos Oliveira" },
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"wa_id": "5511666666666"
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}],
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"messages": [{
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"from": "5511666666666",
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"id": "wamid.HBgNNTUxMTk5MDAwMDAwMBUCABEYEjQ4...",
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"timestamp": "1709251400",
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"type": "interactive",
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"interactive": {
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"type": "button_reply",
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"button_reply": {
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"id": "btn_suporte",
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"title": "Suporte"
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}
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},
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"context": {
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"from": "5511999999999",
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"id": "wamid.original_message_id..."
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}
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}]
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},
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"field": "messages"
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}]
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}]
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}
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},
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"list_reply": {
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"description": "Resposta de lista interativa",
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"payload": {
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"object": "whatsapp_business_account",
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"entry": [{
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"id": "WABA_ID",
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"changes": [{
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"value": {
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"messaging_product": "whatsapp",
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"metadata": {
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"display_phone_number": "5511999999999",
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"phone_number_id": "PHONE_NUMBER_ID"
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},
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"contacts": [{
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"profile": { "name": "Ana Lima" },
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"wa_id": "5511555555555"
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}],
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"messages": [{
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"from": "5511555555555",
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"id": "wamid.HBgNNTUxMTk5MDAwMDAwMBUCABEYEjQ5...",
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"timestamp": "1709251500",
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"type": "interactive",
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"interactive": {
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"type": "list_reply",
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"list_reply": {
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"id": "suporte_tecnico",
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"title": "Suporte Técnico",
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"description": "Problemas com produto ou serviço"
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}
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}
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}]
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},
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"field": "messages"
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}]
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}]
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}
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},
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"status_delivered": {
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"description": "Status update - mensagem entregue",
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"payload": {
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"object": "whatsapp_business_account",
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"entry": [{
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"id": "WABA_ID",
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"changes": [{
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"value": {
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"messaging_product": "whatsapp",
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"metadata": {
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"display_phone_number": "5511999999999",
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"phone_number_id": "PHONE_NUMBER_ID"
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},
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"statuses": [{
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"id": "wamid.HBgNNTUxMTk5MDAwMDAwMBUCABEYEjUw...",
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"status": "delivered",
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"timestamp": "1709251600",
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"recipient_id": "5511888888888",
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"conversation": {
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"id": "CONVERSATION_ID",
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"origin": { "type": "business_initiated" },
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"expiration_timestamp": "1709337600"
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},
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"pricing": {
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"billable": true,
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"pricing_model": "CBP",
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"category": "utility"
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}
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}]
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},
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"field": "messages"
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}]
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}]
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}
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},
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"status_read": {
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"description": "Status update - mensagem lida (blue checkmarks)",
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"payload": {
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"object": "whatsapp_business_account",
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"entry": [{
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"id": "WABA_ID",
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"changes": [{
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"value": {
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"messaging_product": "whatsapp",
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"metadata": {
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"display_phone_number": "5511999999999",
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"phone_number_id": "PHONE_NUMBER_ID"
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},
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"statuses": [{
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"id": "wamid.HBgNNTUxMTk5MDAwMDAwMBUCABEYEjUw...",
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"status": "read",
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"timestamp": "1709251700",
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"recipient_id": "5511888888888"
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}]
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},
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"field": "messages"
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}]
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}]
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}
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},
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"status_failed": {
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"description": "Status update - falha na entrega",
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"payload": {
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"object": "whatsapp_business_account",
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"entry": [{
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"id": "WABA_ID",
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"changes": [{
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"value": {
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"messaging_product": "whatsapp",
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"metadata": {
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"display_phone_number": "5511999999999",
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"phone_number_id": "PHONE_NUMBER_ID"
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},
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"statuses": [{
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"id": "wamid.HBgNNTUxMTk5MDAwMDAwMBUCABEYEjUx...",
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"status": "failed",
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"timestamp": "1709251800",
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"recipient_id": "5511444444444",
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"errors": [{
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"code": 131026,
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"title": "Message Undeliverable",
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"message": "The recipient phone number is not a valid WhatsApp phone number.",
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"error_data": {
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"details": "Recipient phone number not in allowed list."
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}
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}]
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}]
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},
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"field": "messages"
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}]
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}]
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}
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}
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}
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}
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