495 lines
18 KiB
Markdown
495 lines
18 KiB
Markdown
# Plan Template — The 13-Section Structure
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The canonical template for every marketing plan generated by this skill. Each section has a purpose, a structure, and inline prompts for what to draft.
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The Quietude plan (see `references/example-quietude.md`) is the canonical reference implementation.
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---
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## Title block
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```markdown
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# {Client} — Marketing Plan v1
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**Prepared by:** {Author / fCMO name}
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**For:** {Founders / leadership team}
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**Date:** YYYY-MM-DD
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**Status:** Draft v1 — for team review
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```
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---
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## Section 1 — Executive summary
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**Purpose:** Lift-and-share. A founder should be able to paste this into a board update or investor email without editing.
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**Length:** 400–700 words. Tight.
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**Structure:**
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1. **One-sentence frame.** What does this plan optimize for? Not "more revenue" — something specific to this client at this stage.
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2. **Three big bets, ranked by leverage.** Each is a paragraph. Bet = a high-conviction thesis about where the team should focus capital and attention.
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3. **What twelve months looks like, plausibly.** Bullet list. The plausible outcome state at end of plan horizon. Investor-readable.
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4. **90-day priorities.** Numbered list. The six (give or take) moves that ship in the first quarter.
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**Voice notes:**
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- Match the client's voice
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- Direct, founder-readable, no marketing-speak
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- Use names and numbers (specific channels, specific metrics) — not abstractions
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- Tradeoffs named explicitly when they matter
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---
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## Section 2 — Strategic frame
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**Purpose:** Distill positioning, ICP, business-model logic, and brand voice into a single page that any team member or new hire can read to orient.
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**Length:** 800–1500 words.
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**Structure:**
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### What {Company} is, in one sentence
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Pulled from positioning doc / seed deck / founder language.
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### The category we're claiming
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Is the company creating a new category, redefining an existing one, or competing in a defined category? Name it. State the category-defining frame in 2–3 sentences. Reference the source (founder's words, ICP doc, etc.).
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### Who we're for (ICP, distilled)
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Demographics / firmographics + stated problem vs. real problem + what they're actually buying. Tight, 4–6 bullets.
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### The business model logic
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How does the company make money? What's the customer-acquisition unit economics theory? What's the compounding channel thesis (if any)? Pulled from seed deck / financial model / founder narrative.
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### Brand voice (the non-negotiable)
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If the client has documented voice rules, list them. YES / NO vocabulary. CTA rules. Tone. Core method (initiatory, explanatory, narrative, etc.). Every other section of the plan must respect these.
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**Voice notes:**
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- This section is the most "lift from existing materials" — don't invent positioning. Surface what's there.
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- If positioning is unclear or contradicted across materials, flag it in Section 13's open decisions.
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---
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## Section 3 — Current state
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**Purpose:** Anchor the plan in reality. What's the team, budget, in-flight work, and stuck work *today*?
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**Length:** 1000–2000 words.
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**Structure:**
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### Team composition (marketing surface area)
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Table of every person with marketing surface area:
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| Person | Role | Marketing surface area |
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Be honest about gaps. If there's no dedicated marketing hire yet, name when one becomes necessary and what role (see `references/team-and-agency-model.md` — first hire should be π-shaped strategist titled Manager or Lead, not VP/CMO).
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### Marketing budget (current)
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- Paid acquisition: $X/mo
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- Tooling stack: list with estimated cost
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- Retainers / fCMO: list
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- Headcount: list
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- Blended CAC: $X (must include salaries, content costs, tools, retainers — not just paid spend; see `references/budget-planning.md` for the calculation)
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- Current spend as % of ARR: X% (compare against 5–40% range)
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State the funding-stage tier this maps to (see `references/funding-stage-unlocks.md`). Implication: what 90-day plan must produce *without* lever pulls that require future budget.
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### Phase of SaaS growth
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Name the current phase: $0–10K ARR / $10K–100K / $100K–1M / $1M–$10M / $10M+. Each phase has its own binding constraint and dominant growth pattern (see `references/growth-patterns.md`). Section 10 sequences the move into the next phase.
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### What's already done (acknowledge, then build on)
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Table:
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| Asset | Status | Marketing leverage |
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This is where past launches, PR moments, content pillars, certifications, notable users get acknowledged. **Critical**: don't write a plan that ignores work the team is proud of.
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### What's in-flight (drafted but not shipped)
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Table:
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| Item | Status | Blocker |
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Be honest about blockers. Where the blocker is "no time" or "no decision," that goes to Section 13's open decisions.
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### What's stuck (and needs to unstick this quarter)
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Table:
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| Issue | Cost of inaction | Action |
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Stuck things are the most leverage-positive places to focus the first weeks of the 90-day plan.
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### Audit rubric snapshot
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17-section scored snapshot using the embedded current-state rubric. See `references/current-state-rubric.md` for the full rubric and scoring guides.
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If a prior scored audit exists, paste those scores in. Otherwise score from available materials and note "scored from materials" under the heading.
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| # | Section | Score | Note |
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| 1 | Positioning | 0–5 | |
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| 2 | Customer research | 0–5 | |
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| ... | ... | ... | ... |
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| 17 | Internationalization | 0–5 | |
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**Total: X / 85 (Y%).** Note the *shape* of strength and weakness — that shape is the gap the rest of the plan closes.
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**Voice notes:**
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- Honest > polished. If the client's metrics are bad, name them. Founders read past sugar-coating.
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---
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## Section 4 — Acquisition
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**Purpose:** Answer "how do strangers become aware of us?" Map every channel: current state, planned moves, skipped (with reason).
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**Length:** 1000–1800 words.
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**Structure:**
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### Current state
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Brief. What's working today, what's not, what the data shows about channel mix.
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### The plan
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Numbered "Moves." Each move is a paragraph (3–6 sentences) describing the channel, the thesis, and the specific work. Common moves:
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- **Move 1 — SEO (and content)** — Reference the SEO plan if one exists (`seo/plan.md`). Otherwise: keyword research, pillar/spoke structure, content cadence.
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- **Move 2 — App Store / Play Store optimization** (for consumer apps) — Listing rewrite, screenshot tests, ASO keyword targeting.
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- **Move 3 — Founder-led channels** — LinkedIn for B2B/SaaS, Twitter/X for tech, Instagram for consumer. Cadence, topics, owners.
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- **Move 4 — PR amplification** — What's the credibility anchor? How to amplify it.
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- **Move 5 — Events (if applicable)** — Live events, conferences, webinars. Acquisition vs. activation role.
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- **Move 6 — Hardware / commerce surface (if applicable)** — Shopify storefront, Amazon, retail.
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- **Move 7 — B2B sales support** — Case studies, partner pages, vertical-specific content.
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- **Move 8 — Paid layer (when budget unlocks)** — Apple Search Ads, Meta, LinkedIn, Google. Held until specified funding stage.
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### 90-day acquisition moves
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Week-by-week breakdown of the ships in the first quarter.
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### 12-month acquisition outlook
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Quarter-by-quarter outcome state (Q1 / Q2 / Q3 / Q4).
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### Skills + tools
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- **Skills:** list relevant marketing-skills repo skills (`seo-audit`, `ai-seo`, `ads`, `social`, `competitors`, etc.)
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- **MCPs / APIs:** list connections (Ahrefs API, GA4 MCP, Typefully MCP, Stripe MCP for LTV math, etc.)
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---
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## Section 5 — Activation
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**Purpose:** Answer "once someone tries us, do they have an experience that converts?"
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**Length:** 800–1500 words.
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**Structure:** Same as Acquisition (Current state / The plan / 90-day / 12-month / Skills + tools).
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**Common moves:**
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- Bedrock fixes (broken signup, broken onboarding gates, etc.)
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- Onboarding tests / rebuild (often the most leveraged move at this stage)
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- App Store listing rewrite (cross-references to Acquisition)
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- Lifecycle Flow ship order (when to ship onboarding emails vs. hold for product stability)
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- Paywall + pricing review (often Activation × Revenue)
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### Skills + tools
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`onboarding`, `signup`, `paywalls`, `copywriting`, `marketing-website-design`, `ab-testing`, etc.
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---
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## Section 6 — Retention
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**Purpose:** Answer "once someone converts, do they stay and deepen?"
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**Length:** 800–1500 words.
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**Structure:** Same as above.
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**Common moves:**
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- Lifecycle email flows (post-purchase, lapsed user, win-back)
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- Subscription / preference centers
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- Churn reconciliation (often metric definitions don't match across surfaces)
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- Hardware → software activation paths (for hybrid businesses)
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- Annual plan default tests (cross-references to Revenue)
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### Skills + tools
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`emails`, `churn-prevention`, `copywriting`, `paywalls`, etc.
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---
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## Section 7 — Referral
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**Purpose:** Answer "do retained users bring more users, and at what cost?"
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**Length:** 500–1200 words.
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**Structure:** Same as above.
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**Common moves:**
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- Ambassador / affiliate program launch (if inbound interest exists, lead with it)
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- Share-after-value moments built into product
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- Founder amplification (founder as referrer-zero)
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- Long-game expert / Guides / certified-host network
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- Gifting flows (for consumer / hardware)
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### Skills + tools
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`referrals`, `social`, `emails` (for ambassador lifecycle), `copywriting`, etc.
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---
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## Section 8 — Revenue
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**Purpose:** Answer "what do we charge, who pays, and how does it compound?"
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**Length:** 500–1200 words.
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**Structure:** Same as above.
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**Common moves:**
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- Pricing audit (what's actually charged today vs. listed?)
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- Annual plan default tests
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- Hardware → software bundling formalization (for hybrid businesses)
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- Storefront / commerce page optimization
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- B2B case studies + sales material
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- Long-term value pools (data licensing, enterprise expansion) — flagged not executed in 12-month plan
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### Unit economics
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Required table:
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| Metric | Value | Note |
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| ARPC (avg monthly revenue per customer) | $X | Pulled from Stripe / billing |
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| Blended CAC | $X | Includes all marketing costs, not just paid |
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| Annual retention rate | X% | 1 − annual churn |
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| LTV (rough) | $X | ARPC × 12 / annual churn |
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| LTV / CAC | X | Health benchmark: > 3 |
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These feed the budget math in Section 10. If any of these are unknown, flag in Section 13 as top open decision.
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### Skills + tools
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`pricing`, `paywalls`, `sales-enablement`, `revops`, `ab-testing`, etc.
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---
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## Section 9 — 90-day roadmap
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**Purpose:** The tactical execution layer. Every move ships within a named week, with an owner.
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**Length:** Tables, not prose. Should fit on one printed page if possible.
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**Structure:** Four 2–3-week sprints:
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### Weeks 1–2 — Unblock
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Highest-confidence, lowest-cost changes. Removing things that are broken.
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| Move | Stage | Owner |
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### Weeks 3–4 — Foundation
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Pillar/foundational work. Domain consolidation. First content. First flows shipping. First tests live.
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### Weeks 5–8 — Velocity
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Compounding work begins. Content cadence. Repeat tests. Channel scaling.
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### Weeks 9–12 — Compound
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Second-order moves. Layered tactics. 90-day review prep.
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---
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## Section 10 — 12-month outlook
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**Purpose:** Quarterly milestones with explicit funding-stage capability unlocks named, anchored against a defensible growth pattern.
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**Length:** Four sub-sections, one per quarter. ~250–400 words each. Plus a short framing paragraph at the top naming the budget method and growth pattern.
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### Framing (top of Section 10)
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State explicitly:
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- **Budget method used.** Method 1 (Revenue-Based 5–40% of ARR) or Method 2 (Goal-Based formula). See `references/budget-planning.md`. Show the math.
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- **Annual budget total** + the experimental buffer (+10–20%).
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- **Resulting end-of-year ARR goal.** Honest forecast, not a guarantee — see the forecasting reality check in `references/measurement-framework.md`.
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- **Growth pattern expected.** Linear (predictable $X MRR added per month), step-function (plateau between deliberate jumps), or layered S-curves. For VC-backed Series A+, anchor against 3-3-2-2-2 and show whether the plan matches it or explicitly chooses a different trajectory. See `references/growth-patterns.md`.
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### Structure (per quarter)
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#### Q{N} — Months {X}–{Y}
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**Funding state:** {tier} per `funding-stage-unlocks.md`
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**Focus:** One-sentence focus theme for the quarter.
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**Outcomes by end of Q{N}:**
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- Bulleted outcome list (5–8 items)
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**KPI targets:** 3–5 specific numerical targets.
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**Channel/Product/Market S-curve position:** Which curves are growing, which are plateauing, which is the next one being staged for this quarter (see `growth-patterns.md` — layering principle).
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---
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## Section 11 — Marketing operations stack
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**Purpose:** The fCMO differentiator. Show how a small team + agentic tooling executes the plan without hiring at every channel.
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**Length:** Tables + brief explanation.
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**Structure:**
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### The thesis
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1–2 paragraphs explaining the principle: small team + marketing-skills library + MCP integrations = output of a larger team.
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### Skills mapped to AARRR stages
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| Stage | Primary skills | Supporting skills |
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| Acquisition | (list) | (list) |
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| Activation | (list) | (list) |
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| Retention | (list) | (list) |
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| Referral | (list) | (list) |
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| Revenue | (list) | (list) |
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| Cross-cutting | (list) | (list) |
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### MCPs / APIs mapped to stages
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| Stage | Existing connections | fCMO tooling layer |
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### A concrete example
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Pick one operational moment that proves the stack works (e.g., "Customer.io MCP let the non-technical founder draft a flow live on the kickoff call"). Anchor the abstract claim in a specific event.
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### Capability unlocks by funding stage
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| Stage | Headcount | Tooling | Channels live |
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| (current) | (list) | (list) | (list) |
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| (next round) | (delta) | (delta) | (delta) |
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| ... | ... | ... | ... |
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### Team and agency model (RACI)
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Apply the principle from `references/team-and-agency-model.md`: strategy in-house, execution often outsourced.
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| Function | Owned by (internal strategic role) | Executed by (IC / contractor / agency) |
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| Growth marketing (demand engine) | | |
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| Product marketing (story engine) | | |
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| Content marketing (trust engine) | | |
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If the team is missing a strategic owner for one of these functions, the first 90-day move (Section 9) should be the hire — Manager or Lead title, π-shaped if possible, not VP/CMO.
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If execution capacity is the gap, name the contractor or small niche agency in the right cell rather than the team's existing IC.
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Pull from `references/funding-stage-unlocks.md`.
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---
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## Section 12 — Tactical idea bank
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**Purpose:** Cross-reference all 139 ideas from the `marketing-ideas` skill against AARRR stages, with client-specific status.
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**Length:** Long — tables can easily total 150+ rows.
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**Structure:**
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### Intro paragraph
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Explain the cross-reference: Sections 4–8 prescribe what's *being done*. This section maps what's *possible*.
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### Status legend
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- **Now (Q1)** — already in 90-day plan
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- **Q2** — post-foundation layer-in
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- **Q3+** — post-seed-close or post-GA expansion
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- **Q4+** — long-game
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- **Skip / off-brand** — incompatible with brand voice or business model
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### 12.1 Acquisition ideas
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By status (Now / Q2 / Q3+ / Q4+ / Skip), tables of relevant marketing-ideas by number.
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| # | Idea | Client note |
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### 12.2 Activation ideas
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### 12.3 Retention ideas
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### 12.4 Referral ideas
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### 12.5 Revenue ideas
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### 12.6 Cross-cutting / brand foundation ideas
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### Idea-bank summary
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- Counts per AARRR stage
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- Counts skipped, with rationale
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- What the plan covers as a % of the available tactical surface area
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- What this proves about the client's stage
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Use `references/idea-cross-reference.md` as the source-of-truth mapping. Apply client-specific filters during draft (brand voice rules out some; funding stage shifts timing of others).
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---
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## Section 13 — Measurement, RACI, open decisions, appendix
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**Purpose:** Operational close. Define how the plan gets measured, who owns what, what's still TBD, and where to find the deeper docs.
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**Structure:**
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### Measurement — the metrics that matter
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**North star (proposed):** One metric that captures the business-model thesis. For Quietude it was blended-LTV-to-blended-CAC; for a B2B SaaS it might be NRR × NPS; for a marketplace, take-rate × monthly transacting users. Make it specific to the company.
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**Leading indicators by AARRR stage:** Table:
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| Stage | Leading indicators |
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|---|---|
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| Acquisition | ... |
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| Activation | ... |
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| Retention | ... |
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| Referral | ... |
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| Revenue | ... |
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**Review cadence:**
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- Weekly: who syncs with whom, on what
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- Monthly: who reviews what
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- Quarterly: plan recalibration trigger
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### RACI
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| Domain | Responsible | Accountable | Consulted | Informed |
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|---|---|---|---|---|
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Common domains: strategic plan, brand voice, app/product implementation, lifecycle, SEO content, App Store, founder-led social, events, ambassadors, B2B sales, pricing, investor narrative, future hires.
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### Open decisions blocking the plan
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Ranked by impact. Each is: name + impact + what's blocked.
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1. (highest impact) ...
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2. ...
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8. (lowest impact) ...
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### Appendix — deep-dive links
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**Published in this repo / shared with team:** {relative paths to docs in the shared repo}
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**Founder-authored strategic context** (internal knowledge base): {names of docs the team has access to outside the plan repo}
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**fCMO working drafts** (not yet published): {names + how to access from author}
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---
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## Closing line
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```markdown
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*{Client} Marketing Plan v1. Prepared by {Author}, {Date}. For team review and discussion.*
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```
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---
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## Per-section heuristics for "is this section done?"
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- **Section 1** — A non-Quietude reader could understand the company's growth thesis from this alone.
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- **Section 2** — Brand voice rules are explicit enough that any new copywriter could follow them.
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- **Section 3** — All "in-flight" items have an owner and a blocker named.
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- **Sections 4–8** — Each move names a skill (`some-skill`) and a tool (Customer.io MCP / Stripe MCP / Ahrefs / etc.).
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- **Section 9** — Every row has an owner.
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- **Section 10** — Each quarter names the funding stage explicitly.
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- **Section 11** — At least one concrete operational example proves the stack thesis.
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- **Section 12** — Skip list has rationale, not just absence.
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- **Section 13** — North-star is specific to this company (not generic "ARR growth").
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